Personalisation & ordering FAQ
Answers below reflect how the featured Etsy listings on this site work. Other listings in the shop may differ—always read the product page you are buying.
Photo, proof, and Etsy checkout
Where do I add my photo and personal details?
On the Etsy listing itself. Each product has its own personalisation fields and upload controls. This website links you to the correct listing; nothing is uploaded here.
Will I see a proof before my item is made?
Several featured listings (for example the photo cushion, wedding venue print, and map prints) describe a layout or artwork proof before printing. The baby shower guest book uses Etsy Messages for cover preview instead of a photo upload. Check the individual Etsy description for that product.
Does every gift need a photograph?
No. The baby shower guest book is personalised with names and text only—no buyer photo upload. Map prints use the place and wording you provide. Pet portrait items and the venue print do need the photos described on their Etsy listings.
Can I change my order after checkout?
Use Etsy Messages from your order or the shop page as soon as possible. Whether a change can be made depends on production status; the seller can confirm on Etsy.
How do delivery and returns work?
Processing time, delivery estimates, ship-to countries, and returns are set on Etsy and can change. Read the listing you are buying and the shop policies on Etsy before checkout—do not rely on this site for legal policy text.
Why checkout on Etsy instead of here?
Etsy holds the personalisation questions, photo uploads, payment protection, and order messages for BonjourBabyEmporium. This site is a guide to the range; Etsy is where you configure and pay.
Several featured designs offer a layout or artwork proof before printing. That applies to the listings described on this site—not every item in the full Etsy catalogue.
See each Etsy listing and the BonjourBabyEmporium shop policies on Etsy for current delivery estimates, processing times, cancellation, and returns information.